State Farm® Insurance Agent Penny Pennell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yaha
March 10, 2026
"State Farm has been great so far they are willing to answer any of our questions, specifically Penny Pennell has been wonderful!"
"Thank you for your kind words! "
Spencer Tuttle
March 6, 2026
"Eric is very knowledgeable and was quick to get my quote"
"Glad we could help you Spencer! "
Victor Alvarenga
March 5, 2026
"Muy buen servicio, me ayudaron bastante rápido."
"So glad we could help you out Victor Gracias por llamar a nuestra official Victor! "
Gail Holida
February 27, 2026
"Staff is amazing! Went through every detail with me and explained everything I needed to know. Great service and highly recommended..."
"Thank you for your review Gail! "
Lester Sexton
February 27, 2026
"Tiffany was very nice and helpful"
"Always here to help Lester! "
Lexi Jones
February 25, 2026
"I was with my previous insurance for almost 10 years and they got us a better deal! So nice to talk to and always ready to answer our questions! Tiffany and Penny worked with us specifically and we love them!"
"So glad we could help you Lexi! "
Joshua Schuler
February 19, 2026
"Great company to do business with. Highly recommend."
"Thank you Joshua! "
Vanda Estep
January 27, 2026
"State farm took care of my needs immediately when I had no idea what I was doing! Thank you!!!!!"
"Glad we could help Vanda! "
Vickie Dellinger
January 5, 2026
"Very professional, friendly and prompt service. So happy that I contacted their office."
"Glad to help Vickie! "
Kim King
January 5, 2026
"Tiffany was great!"
"Thank you for your review Kim! "
Diana Velasco
December 31, 2025
"They are soooo nice, even when I called 20 minutes before close without realizing. 😅 Tiffany was the agent that had spoke with me and she was so professional plus so quick with getting us a quote and signing us up. I’m glad that we went with State Farm. Thank you guys!!"
"Glad we could take care of you Diana! "
Nanette Haughey
December 27, 2025
"Added a person to my plan. Very happy with the quick service"
"Thank you for your review Nanette! "
Adam Workman
December 18, 2025
"Mrs. Pennell is an amazing agent to work with! I am 22 years old and Mrs. Pennell offers the best insurance prices around!!"
"Thank you for your review Adam! "
Cathleen Everhart
October 7, 2025
"I felt like I was in Good hands with talking to the State Farm people over at Willard, Ohio's Penny Pennell's Office. Thank U for making sure I was taken care of!Car Insurance"
"Thank you for your review Cathleen! "
Dawn Stiger
October 2, 2025
"Val was great. Very professional and friendly. Answered all my questions. I'm very happy with the service I've received. In fact I've already recommended them to other family members."
"Thank you for your review Dawn! "
Dawn Stiger
October 2, 2025
"Val was great. Answered all my questions and was very friendly. I've already recommended her to other family members."
"Thank you for your review Dawn. We’ll take great care of your family as well. "
Ric Shafer
September 11, 2025
"The agent was very helpful. She was considerably thoughtful of what I needed and answered all my questions."
"Thank you for your review Ric! "
Mila Lopez
August 30, 2025
"100/100 experience with State Farm agent Valerie Díaz! She explained everything so thorough and easy to understand! I appreciate the time and effort she took to send me all the information for all policies!!"
"Glad we could help Mila! "
Clayton Miller
August 7, 2025
"Amazing service and always does the best jobs with any situation"
"Glad we were able to help you Clayton. "
Nathan Bellamy
July 28, 2025
"I love saving money. Thanks"
"Thank you for your review Nathan! "
William Blum
July 15, 2025
"Always get any problems taken care of quickly!!"
"Thank you for your review William! "
kobecchi K
July 9, 2025
"Exelente servicio, atiende muy bien y se hace falta también en español, muy amables los empleados ya parte recibí una buena oferta para la aseguranza de mi auto 👍"
"Thank you for your review! "
Mason Bloomfield
July 8, 2025
"When you think State Farm, you think big company that could care less about you, while I’m sure the overarching company doesn’t care, the fine people at this specific agency do! Anytime I have called with any issue whether it be to try and file a claim, get new insurance, cancel insurance, or if I just have a question. These guys have consistently given fantastic customer service."
"Thank you for your review Mason. We’re always glad to help you! "
Amanda Underwood
July 8, 2025
"Always a smooth experience, one of few places that surprisingly don't give me anxiety."
"We are always glad to help you Amanda! "
Jeanetta Elia
June 23, 2025
"I recently switched to State Farm, and I couldn’t be happier with the experience. From the moment I called, the team was kind, respectful, and clearly knowledgeable. They answered all my questions with confidence, never transferred me around, and made the whole process smooth and stress-free. Not only did they treat me like a valued customer, but they also saved me over $100 a month compared to the insurance company I had been with for more than a decade. That company couldn’t even give me a straight answer and constantly bounced me from one person to another. State Farm made me feel heard, respected, and taken care of—something I hadn’t experienced in years. Highly recommend!"
"Glad we were able to help you Jeanetta! "