State Farm® Insurance Agent Penny Pennell

"The whole process was handled very quickly and professionally!"

"Great experience with my insurance needs , above and beyond with making sure your happy and taking the time and effort to make sure your satisfied!"

"The staff is always friendly and willing to help, and they take time to get know you, and they try to find you best deal on insurance."

"best State Farm office in Ohio!"

"Penny and her team are amazing. They work hard to get you the best coverage at the lowest rate possible. Making changes to my policy is so easy and they always check to be sure I made the changes and they are correct. Thank you!!!"

"Eric was very good the whole office was awesome. Very good service and timely tag c m"

"The most friendly, quick, and helpful staff I have ever encountered! This team is fantastic and always exceeds my expectations. Multiple members of my family have experienced the same service long before I was renting or driving. Thank you!"

"Fabulous company! My family has been a customer of Penny Pennell longer than I’ve been driving (I’m 24 🤪) and we’ve always been well taken care of! My recent experience with Valeria was fantastic- I texted the office line asking for a breakdown of my annual charges because I was confusing myself about when charges were being applied to my account. A written breakdown was in my email inbox within an hour. Thank you Valeria! And thank you to the entire Penny Pennell team for always taking good care of your customers 🙏"

"I highly recommend State Farm, they have made everything easy to understand and help answer any questions I have. I will not go to another insurance company, I have my house and vehicles all in one spot and I save money!"

"Penny is the best agent we have ever had. Her staff is extremely helpful and hands on. Eric is always available to answer questions. They also give excellent guidance through claim process. 5 stars 🌟"

"I had the chance to be helped by Tiffany in the Office and she was outstandingly helpful! She helped me get insurance setup for my photography business and made the process so simple! She even took a close look at the available plans and features and helped me focus on exactly what fit my circumstances! Would highly recommend Penny's entire office staff!"

"Tiffany made the whole experience stress free with options designed for my needs"

"Eric went above and beyond to explain everything and to save my family time and money"

"Tiffany was very polite, helpful and timely in all of our communication. This is by far the best experience I have ever had obtaining an insurance quote and getting our coverage set up. I highly recommend their services!"

"Knowing some of the employees personally, it is unquestionable that these agents are looking out for your best interest! State Farm’s service is unparalleled and the best there is. Additionally, they have bilingual speakers so they can meet the needs and overcome the language barrier for different demographics seen in Willard and surrounding townships."

"I’m always greeted with exceptional professionalism and timely responses no matter what my call is about. The entire team is friendly and trustworthy."

"This is the best insurance company I've ever known of . They all are beyond good to me have been for years and I would never switch to no other place and I'm always referring everybody. Yall really are the best and I'm really blessed to be part of your group . Yall treat me like family . That's how good yall treat me .and I wanna thank each and every one of you guys. ❤️"

"Luisaanny is great to work with! Very knowledgeable about products. She takes the time to throughly explain my options."

"Fast at a good price. Very satisfied"

"Fast, efficient service."

"This office is always very clean and smelling very nice. You can breathe in kindness and peace when you walk in. The staff is incredibly amazing and always go above and beyond to assist. Always greeting people with a smile even in the middle of chaos. They prioritize their customers and their needs. They have bilingual staff members that are amazing and help relief some worries of people in our community. Best office and staff!"

"Such a pleasure working with the Willard State Farm staff! Always going above and beyond, very kind, and attentive to their clients!!"

"Everyone here is always so kind, attentive, and supportive with whatever I need help with. Dealing with insurance can be so frustrating but when I speak with the agents here they’re so understanding and makes me feel like I have someone in my corner. Thank you!"

"They cut my monthly by 60% Definitely recommend"

"I am truly satisfied with Penny Pennell and her team! They are kind, patient, and extremely helpful to get you the coverage that you truly need. My family has been with Penny’s office for over 10 years and have remained with her agency even after we moved out of the area several years ago. I would highly recommend her office if you’re looking for a trustworthy agent!"