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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Lopez

November 21, 2023

5  out of  5 rating by Jessica Lopez
"After filing my claim with State Farm everything went so smoothly. They took care of everything and made sure I was satisfied with the job."
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Laydin Page

October 24, 2023

5  out of  5 rating by Laydin Page
"Penny’s team is amazing to work with! They made submitting a claim super easy!"
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Jeanette Schaub

October 13, 2023

5  out of  5 rating by Jeanette Schaub
"Penny and her team are always great to work with"
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Jennifer Siesel

August 15, 2023

5  out of  5 rating by Jennifer Siesel
"Excellent customer service! I couldn't be more pleased!"
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Jeanne Donley

July 31, 2023

5  out of  5 rating by Jeanne Donley
"Always so helpful and they make me feel right at Home! Oh and very knowledgeable!!! Thanks! I'm so glad to be home with the gang!!! :)"
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Stephanie Osborn

June 8, 2023

5  out of  5 rating by Stephanie Osborn
"Very friendly service! I had an overall easy and great experience! Tiffany was very informative and thorough! She took the time to explain the policy and coverage in detail. She was not pushy and I did not feel rushed. So excited about my switch to State Farm and saving a great deal of money!"
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James Kerestes

March 24, 2023

5  out of  5 rating by James Kerestes
"I want to thank Penny and state Farm for understanding my unique insurance claim and apologized for the inconvenience it caused but in the end my claim was Paid and for that iam great full Penny and her team our good people and I would recommend them"
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Taylor Wahlers

February 27, 2023

5  out of  5 rating by Taylor Wahlers
"Penny is amazing ! Very quick and very informative. I have an auto policy and just got a renters insurance policy added to it within a half hours time at a very affordable rate. Highly recommend."
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Estela Castillo

February 14, 2023

5  out of  5 rating by Estela Castillo
"Great Staff!!!"
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Jacob Tilton

January 19, 2023

5  out of  5 rating by Jacob Tilton
"Very helpful!!"
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Brianna Seville

January 4, 2023

5  out of  5 rating by Brianna Seville
"I was treated very nicely and everyone was very helpful."
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Dylan Bohach

January 3, 2023

5  out of  5 rating by Dylan Bohach
"All employees are very personable and are very helpful with answering any questions I have with any insurance needs. I highly recommend using State Farm, especially at this location!"
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Tyler Wagers

December 13, 2022

5  out of  5 rating by Tyler Wagers
"Tiffany was very very helpful!"
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andrea Marisol

November 11, 2022

5  out of  5 rating by andrea Marisol
"The girl in the front is always so welcoming!!"
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mellissa tolliver

October 7, 2022

5  out of  5 rating by mellissa tolliver
"They have been amazing. I was off work for a little while and they went above and beyond to help save my ins from canceling out. I would recommend this agency as my experience with them has been amazing. I’ve been with a few other agencies and they’ve never done what Penny and her staff have done. Her staff is very pleasant to speak with and very people friendly…."
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Josh Gerber

October 7, 2022

5  out of  5 rating by Josh Gerber
"Always great service, friendly staff. Would highly recommend!"
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Julie Thornton

September 16, 2022

5  out of  5 rating by Julie Thornton
"Long time State Farm client."
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Yolanda Molina

September 6, 2022

5  out of  5 rating by Yolanda Molina
"Very appropriate with State Farm Ins. Always there in time of need. Sorry" my mistake, I'm really happy with State Farm Ins. God bless everyone!"
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heather- kennedy

September 1, 2022

5  out of  5 rating by heather- kennedy
"Been with the Penny Pennell state farm for about 4 or 5 years now. We almost always ask for Derek! Hes great and very helpful when we call. When weve had to call several times in a week with vehicle troubles or questions, he is always patient and gets right down to helping with what we need ! Would highly recommend"
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Susi Ramirez

August 15, 2022

5  out of  5 rating by Susi Ramirez
"Very friendly and helpful. All information is presented and explained in a very understanding matter."
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yahoska uriarte

August 4, 2022

5  out of  5 rating by yahoska uriarte
"I have been with StateFarms for over 8 years and they have always been very helpful and informative. Great services and customer experience!"
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Michelle Rowe

August 1, 2022

5  out of  5 rating by Michelle Rowe
"Excellent Customer Service!"
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Sandy Oney

August 1, 2022

5  out of  5 rating by Sandy Oney
"State Farm in Willard Ohio ( Penny Pennell) I’m glad we changed to State Farm we had Grange for 43 years. State Farm is very polite and easy to work with. All my questions have always been answered and there help amazing with our claimThank you"
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Renee Harris

July 26, 2022

5  out of  5 rating by Renee Harris
"Always ver helpful"
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Brian Moyers

June 30, 2022

5  out of  5 rating by Brian Moyers
"Eric is a outstanding rep and answer all your questions! He’s relatable and understanding"