
State Farm® Insurance Agent Penny Pennell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tyler Blair
March 21, 2025
"I wrecked my truck and it was totaled. They gave me a fair price for my truck and got me the money within a couple days of sending my title in. Super helpful with the whole unfortunate event."
Stephanie L Seville
March 20, 2025
"Penny's staff is very kind and friendly. Also very thoughtful."
"Thank you for your kind words Stephanie! "
berni frees
March 17, 2025
"They go above and beyond. Always friendly and willing to help in any way they can"
"Thank you for your review Berni! "
Tim Showman
March 3, 2025
"Wonderful place, Tiffany was able to help me set up all the policies I needed to have everything covered. Highly recommend reaching out if your shopping for insurance."
"Thank you for your review Tim! "
Aleydis Morales
February 27, 2025
"Valeria was great! Made the process super fast and easy!"
"Thank you for your review Aleydis! "
James Turner
February 26, 2025
"I have know this team for a long time personally and have worked with them as my agent for a few years. They are always available and exceptional at assisting when life throw curve balls that require insurance!"
"Thank you for your kind words! "
Ben H
February 17, 2025
"I've been with Penny Pennell State Farm for close to 10 years now, and I have always had an amazing experience with them. Every agent I have spoken with here has been kind, helpful, and has provided excellent service. Thank you Penny Pennell State Farm for doing everything that you do!"
"Thank you for your kind works Ben! "
Dana Lyons
February 13, 2025
"Tiffany is super to work with!!"
"Thank you for your review Dana. "
joshua atwell
January 27, 2025
"State Farm took care of me super fast and gave me the best advice and options for my vehicle and situation. I’d recommend the branch in Willard Ohio to anyone. I really appreciate Val at State Farm make my experience buying a new vehicle easy and a positive experience. Thanks State Farm! 🤩"
"So glad we could help you Joshua! "
prettypegasus
January 27, 2025
"Customer service was amazing, very sweet!!"
"Thank you for your review! "
virginia holloway
January 24, 2025
"I love how helpful State Farm agents are. I have a wonderful experience every time I call them"
"Thank you for your review Virginia. We’re always glad to help! "
Manuel-DeLeon Gonzalez
January 22, 2025
"I can only say they were there for me if that isn't enough I was in Dire Straits and had nowhere else to turn and they were there for me"
"So glad we could help Manuel! "
Justin Schneider
January 8, 2025
"My Family has been using Penny's Office for well over 20 years. Wonderful lady and even better customer service!"
"Thank you for your kind words Justin. "
Larry Brabson Sr.
January 7, 2025
"The person I talked to was very helpful and friendly. She answered all my questions and made me feel welcome."
"Glad we could help you Larry! "
scott Granneman
December 23, 2024
"Professional easy service"
"Thank you for your review Scott! "
randall lewis
November 22, 2024
"The process went very smoothly. They kept me updated on what was going on and also referred me to a great dealership to get the work completed."
"Always happy to help Randall. "
Sandy Herevia
November 4, 2024
"The whole process was handled very quickly and professionally!"
"Thank you for your review Sandy. Glad you were satisfied! "
Craig Duncan
October 30, 2024
"Great experience with my insurance needs , above and beyond with making sure your happy and taking the time and effort to make sure your satisfied!"
"Thank you for your review Craig. Always glad to help! "
Clayton Brooks
August 29, 2024
"The staff is always friendly and willing to help, and they take time to get know you, and they try to find you best deal on insurance."
"We’re always glad to help Clayton. "
MannyVal Diaz
August 29, 2024
"best State Farm office in Ohio!"
"Thank you for your review. "
Janelle Barnett
July 22, 2024
"Penny and her team are amazing. They work hard to get you the best coverage at the lowest rate possible. Making changes to my policy is so easy and they always check to be sure I made the changes and they are correct. Thank you!!!"
"Thank you for your review Janelle! "
Tim Branham
July 13, 2024
"Eric was very good the whole office was awesome. Very good service and timely tag c m"
"Thank you Tim! "
Danielle Schneider
July 12, 2024
"The most friendly, quick, and helpful staff I have ever encountered! This team is fantastic and always exceeds my expectations. Multiple members of my family have experienced the same service long before I was renting or driving. Thank you!"
"Thank you for your kind words. Yes we will always be here to help with whatever you need. "
Natalie Kaufman
June 11, 2024
"Fabulous company! My family has been a customer of Penny Pennell longer than I’ve been driving (I’m 24 🤪) and we’ve always been well taken care of! My recent experience with Valeria was fantastic- I texted the office line asking for a breakdown of my annual charges because I was confusing myself about when charges were being applied to my account. A written breakdown was in my email inbox within an hour. Thank you Valeria! And thank you to the entire Penny Pennell team for always taking good care of your customers 🙏"
"Thank you Natalie! "
Paige Mazor
May 16, 2024
"I highly recommend State Farm, they have made everything easy to understand and help answer any questions I have. I will not go to another insurance company, I have my house and vehicles all in one spot and I save money!"
"Thank you for your review Paige, we’re always here to help! "